- Shipping /Returns/Terms
SHIPPING: (U.S. DOLLARS)
Orders usually go out the same day to one business day after receipt of your order. We use USPS or UPS from the west coast.
Please allow the following days for delivery depending on shipping method: West Coast 2-3 business days, Central 4-5 business days, East Coast 5-6 business days, International 10-12 business days.
No overnight shipping available.
Shipping to Hawaii, Alaska and Puerto Rico is by USPS priority mail only.
8.625% sales tax will be added to orders shipped to California.
The personal and credit card information you provide us is held at the strictest confidence and will not be provided or sold to anyone....... period.
RETURNS AND REFUNDS:
You may return your merchandise only if it is in its ORIGINAL condition and within 21 days after receipt of the merchandise by you. You will receive a refund back to your credit card or paypal, except for shipping. Shipping is not refundable. No refunds or replacements will be given until we have received the merchandise back to us. Email us at [email protected] or call us at 415-734-0579 for further instructions.
IMPRINTED OR EMBROIDERED MERCHANDISE
Imprinted, engraved and embroidered merchandise are not returnable or refundable.
PURCHASE OF OUT OF STOCK ITEMS
We try to keep the website as accurate and up to date as possible. In the event you are
able to purchase a product which is in fact out of stock, we reserved the right to give you a full refund only.
UPS, FEDEX, OR USPS
Once the shipment is received by the carrier, we are not responsible for any lost, stolen, or delay of the shipment.